“Outstanding service by Sam from start to finish! The team was professional, punctual, and did a fantastic job repairing my roof. They took the time to explain the issue, provided a fair quote, and completed the work quickly without cutting corners.”
From a Google review
“We’ve had a couple of negative experiences with dishonest roofers in the past, but feel so lucky that we found Sam for the really big job.”
★★★★★ Maria Gorham, new roof on a detached house
Ruby Roofing is Sam and his team in Horley: the roofer people call after the last one let them down.
Leaks that keep coming back, repairs that didn’t hold, jobs someone else walked away from. Sam comes out, shows you what he’s found, and fixes it properly. Repairs, flat roofs, re-roofs, chimneys and lead work across Horley and Crawley.
5.0on Google
21reviews
21of them five stars
Called in after someone else
Last time, and this time.
Four of Sam’s customers came to him after another roofer or tradesman had let them down. This is what they wrote on Google, word for word.
CustomerLast timeThis time, with Sam
Laura M.Coping stones and roof repairs
Last time
Our roof has been done three times by various builders and unfortunately, needed a fourth repair within the space of 3 years.
This time
He ended up repairing a few other parts of the roof whilst on the job to ensure this time it is fixed for good. The recent storm has really tested the fix and I’m pleased to report no further leaks!
Gareth R.A job another roofer left
Last time
We were left by another roofer with an unfinished job
This time
Sam and the team from Ruby roofing stepped in and have done a great job. They have been professional to deal with, considerate, good at problem solving and left the site clean and tidy.
Maria G.Brand new roof, detached house
Last time
We’ve had a couple of negative experiences with dishonest roofers in the past
This time
Sam’s initial quote and pricing as the job increased was always fair and well communicated.
Sean P.GRP fibreglass box gutter
Last time
I have had some bad experiences previously with tradesmen
This time
Sam and his team arrived on time each day and documented each step of the process, inviting me to take a look at their progress at various stages.
Same roof, before and after
Drag the line to see the difference.
Both from one house: a bay roof with tired tiles and a chimney whose old cement flashing had cracked and let the moss in. Photos taken by the homeowner for her Google review.
BeforeAfter
BeforeAfter
One re-roof, start to finish
What you’re paying for, stage by stage.
- Old tiles and battens stripped back to the rafters
- Rafters left bare so the timbers can be checked
- New breathable membrane laid across the roof
- New battens fixed at the right gauge for the tile
- Tiles laid course by course up to the ridge
- Finished, with abutments sealed against the wall
What Sam’s crew take on
Start with the bit that’s worrying you.
Every photo here is Ruby Roofing’s own work. Next to each one, a customer who had that job done.
Flat roofs
Extensions, garages, bays, utility rooms and box gutters. Old felt stripped off, boards checked, then a new GRP fibreglass or felt roof that sheds water instead of holding it.
“Our utility room flat roof failed, replacing it needed attention to details and good carpentry skills due to the drain position.”Laith Basil
New roofs and re-roofs
Tiled and slate roofs stripped and replaced, on scaffolding, with the work explained as it goes. Big jobs run over weeks, so you’ll know who’s turning up and when.
“They installed a brand new roof on our detached house earlier this year.”Maria Gorham
Chimneys and lead work
Leaky chimneys, cracked flashing, crumbling mortar and bay window lead. The places where most leaks actually start.
“Before and after of the lead flashing on the bay window looks super smart along with chimney repairs”Jennifer Woolner
Gutters, soffits and fascias
Rotten boards and leaking gutters replaced, so water goes where it should and the eaves stop looking tired.
“Sam replaced the soffits and guttering on our house in February.”Tina Dallaston
Roof windows
Roof windows and skylights fitted into new or existing roofs and made good inside.
Repairs, leaks and moss
Slipped tiles, ridge re-bedding, valleys, re-mortaring, moss clearance and roof treatment. Small jobs get the same care as big ones.
“Roof tiles filling with new mortar. Excellent work and good communication.”Jerry Jo
How a job runs
In customers’ own words.
No sales patter. Each step below is backed by someone who’s been through it.
- 1
A free look at the roof
Sam comes out and gets up there before anyone talks about price.
“Sam did a free assessment after we had a survey carried out on the house we purchased”Jennifer W.
- 2
The options, explained
What’s wrong, what it’ll take, and what can wait.
“First visit Sam came, looked at job and went through options.”Shell W.
- 3
A quote with photos
So you can see the problem for yourself, not just take our word for it.
“Sam was extremely quick with a quote and all communication, along with images so we knew exactly what we were taking on”Jennifer W.
- 4
On time, every day
Jess books the date, and the team turn up when they said they would.
“the team always arrived when they said they would”Maria G.
- 5
You see it as it goes
Progress photos, and an open invitation to have a look for yourself.
“frequently invited us on to the scaffolding to see progress.”Maria G.
- 6
Left tidy, and guaranteed
Site cleared, before and after photos sent, and the work guaranteed.
“There was absolutely no mess left and we are exceedingly happy with the results.”Tina D.
Off the scaffold
Recent roofs.
Straight from Sam’s phone. Flat roofs, slate, plain tile, chimneys and roof windows.
Every review on Google
Twenty-one out of twenty-one.
5.0★★★★★
All 21 Google reviews give five stars
All 21 Google reviews give five stars
“Delighted with the work Ruby Roofing did on the garage. Sam and Connor are magic as a team and I’d highly recommend them”
“Sam is absolutely brilliant, cannot recommend him enough. He turned up firstly to do a roof assessment on some damage that had occurred following installation of our solar panels, he clearly outlined what had happened and what options we had. Sam remained in contact but was patient whilst we made our decision.”
“Sam did a very good job fixing the leak on my roof. He was very professional, reliable and friendly. I will happily recommend him, and will definitely use him again.”
“Highly recommended! Sam and Nahid just finished an excellent job on my bay window roof.”
“Work carried out professionally, promptly (despite rain!), and with a smile. Couldn’t have been more helpful. Would definitely recommend”
“Good company came out and fixed the roof, now doesn’t leak when it rains. Highly recommended. Fast service. Professional manner.”
“Very efficient, did a fantastic job sorting my roof out last minute, really friendly team. Overjoyed with the outcome, highly recommended!”
“Everything looks incredible and we finally have a new flat roof which was originally causing dampness downstairs, new lead flashing in the bay window, chimney repair, guttering, moss clearance on a very neglected roof and treatment on the tiled roof.”
Who turns up
Names you’ll see in the reviews.
SamRuns Ruby Roofing
Does the assessment, the quote and the work. The name in nearly every review.
ConnorOn the roof
“Sam and Connor are magic as a team”, as one customer put it.
JessBookings
Arranges your visit and keeps you posted before the team arrive.
Before you ring
The questions people ask Sam.
Anything else, just call or message on 07757 631899.
Will you come and look before you quote?
S
Yes. I’ll come out, get up and have a proper look, then go through what I’ve found and the options. The assessment is free.
Someone already “fixed” it and it’s leaking again. Can you help?
S
That’s a lot of what we do. I look at the whole area round the leak, not just the obvious patch, so it’s fixed for good this time.
Do you do flat roofs?
S
Yes, on extensions, garages, bays and utility rooms. Mostly GRP fibreglass, and felt where that suits the job better.
Is the work guaranteed?
S
Yes. What the guarantee covers is set out on your quote, so you know before we start.
How much will it cost?
S
Depends on the roof, the access and what’s actually wrong, so I won’t guess over the phone. You get a detailed quote with photos of what I found, and if the job grows I’ll tell you before it does.
Do you cover my area?
S
We’re based in Horley and work across Horley, Crawley and the towns round about. Send your postcode and I’ll tell you straight away.
Ask Sam to take a look
Tell Sam what’s going on.
A couple of lines and your postcode is plenty. Photos help too: send them on WhatsApp once Sam’s been in touch.